Terms of Service
Last updated: January 18, 2025
By accessing or using SuraPIN's services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our services.
1. Definitions
1.1. Service
The authentication and PIN verification services provided by SuraPIN.
1.2. User
Any individual or entity that uses our Service.
1.3. Client
Organizations or developers integrating our Service into their applications.
2. Account Terms
2.1. Registration Requirements
- You must provide accurate and complete information.
- You are responsible for maintaining account security.
- You must be at least 18 years old.
- One person or entity per account unless explicitly authorized.
2.2. API Keys and Security
- Keep API keys and credentials secure.
- Report unauthorized access immediately.
- Do not share API keys with third parties.
- Rotate keys periodically for security.
3. Service Usage
3.1. Acceptable Use
- Use services in compliance with applicable laws.
- Respect rate limits and API guidelines.
- Maintain appropriate security measures.
- Protect end-user privacy and data.
3.2. Prohibited Activities
- Reverse engineer the Service.
- Exceed usage limits without authorization.
- Use the Service for illegal activities.
- Resell the Service without permission.
4. Pricing and Payments
4.1. You agree to pay all fees associated with your usage of the Service.
4.2. Fees are non-refundable except as required by law.
4.3. We may change pricing with 30 days notice.
4.4. Payment terms are net 30 unless otherwise specified.
5. Service Level Agreement
5.1. Availability
We strive to maintain 99.99% uptime, excluding scheduled maintenance.
5.2. Support
Support response times vary by subscription tier.
5.3. Maintenance
Scheduled maintenance will be announced at least 48 hours in advance.
6. Intellectual Property
All rights, title, and interest in the Service are and will remain the exclusive property of SuraPIN. The Service is protected by copyright, trademark, and other laws.
7. Limitation of Liability
IN NO EVENT SHALL SURAPIN BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR SERVICE.
8. Termination
8.1. We may terminate or suspend your account immediately for any violation of these Terms.
8.2. You may terminate this agreement at any time by canceling your account.
8.3. Upon termination, your right to use the Service will immediately cease.
9. Contact Us
For questions about these Terms, please contact us:
Email: support@surapin.com
We reserve the right to modify these terms at any time. We will notify you of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.